The Video Format You're Missing Is Costing You Revenue
I've watched companies spend $50,000 on a brand film that gets 200 views while their $500 customer testimonial closes deals for six months straight. The problem isn't the quality of the video. The problem is that most companies treat video like a single tool when it's actually an entire toolkit—and each format serves a completely different function in your buyer's journey. You can't use a hammer to tighten a bolt. You can't use a case study video to build brand awareness. And you can't use a social ad to close a deal that needs proof. After producing 850 websites and managing over a billion dollars in portfolio across 64 years, I've seen the same pattern repeat: companies invest in the wrong video format for the problem they're trying to solve, then wonder why the ROI never materializes. Here's what I've learned about which formats actually drive outcomes—and how to prioritize based on where your pipeline is broken. The Buyer Journey Isn'...